I was interested in purchasing a used 2005 Avalon so I took it in to Villa for a thorough inspection. I met with Rich who recorded all my specific concerns regarding potential problems with this model. John, great mechanic, went over the vehicle in detail and took it for a test drive. I have been used to taking my former vehicle to a dealership which didn't really allow for interaction with the mechanics. At Villa I was able to talk directly with John who was very patient and answered all my questions which gave me all the information I needed to make an informed decision to buy the car. Never buy a used car without taking it to Villa first, the few bucks you spend there dwarf the potential thousands you may have to spend in repair bills on a lemon. I recommend Villa very highly.