Villa is one of the few shops able to smog check my 31' RV. I scheduled an early appointment. Arriving a few minutes early, the service writer greeted me and directed me where to park. The customer waiting area is large and comfortable. After writing up the work order, I was told it would be 45 minutes. I went off to the local donut shop. Returning in 45 minutes, my RV was ready and I had the required smog certificate.