En route to a meeting in SLO a warning light flashed while passing through Shell Beach. AAA towed me to Villa. I was initially impressed by the cleanliness of the place. A mechanic immediately began assessing the car while I took care of paperwork in the office. Oil plug had popped out!. I was told the repair would be done and ready within 2 hrs. Their shuttle van was immediately available to take me to my meeting in town. The no-nonsense, common sense attention to the job by the staff was professional, and gave me a sense of relief that I'd brought my car to Villa.